Refund policy

Last updated: October 24, 2026

This Return and Refund Policy covers purchases from ryxtkj at https://ryxtkj.com.

1. When You Can Return an Item

You may ask to return an item within 30 calendar days of receiving it. Eligible returns can include items that do not fit or are no longer wanted, as well as items that arrive damaged, defective, or incorrect.

For a size or change-of-mind return, the item must be unworn, unwashed, unused, and in its original condition, with its original tags attached and original packaging where provided. Include your order number or another form of proof of purchase.

These condition requirements do not stop you from reporting a damaged, defective, or incorrect item or exercising rights under applicable law.

2. Starting a Return

Email hello@ryxtkj.com with your order number, the item you want to return, and why you want to return it. For a damaged, defective, or incorrect item, include photos if they are reasonably available.

We will review your request, send return instructions, and arrange shipping at our expense. Please contact us before mailing the item so we can identify your order and set up the return shipment.

Return address
ryxtkj
159 Windsor Ct
New Brighton, MN 55112
United States

3. Return Shipping and Fees

We pay return shipping costs for eligible returns. There is no restocking fee or return handling fee.

Standard shipping on U.S. orders is free, so your refund will not have an original standard shipping charge deducted from it.

4. Inspection and Refunds

We will inspect a returned item within 3 business days of receiving it and let you know the result. If we do not approve the return, we will explain the reason.

For an approved return, we will initiate a refund to the original payment method within 15 business days after approval. The refund includes the amount paid for accepted returned items and any applicable refundable taxes. Discounts are reflected in the amount you originally paid.

Your bank or payment provider may take additional time to post the refund after we initiate it. If it has not appeared after your provider’s stated processing period, email hello@ryxtkj.com and we will help trace it.

5. Damaged, Defective, Incorrect, or Missing Items

If an item arrives damaged, the wrong item arrives, or part of your order is missing, email hello@ryxtkj.com. We will investigate and arrange an appropriate solution, such as a replacement or refund. You will not be charged shipping costs to resolve an error on our part.

A reasonable inspection to identify the problem does not restrict your rights under applicable law.

6. Exchanges

If you need another size or item, contact us first. We will check the available options and explain the steps before you send anything back.

If an exchange cannot be arranged, you may request an eligible return and place a new order.

7. Cancelling an Order

To request a cancellation, email hello@ryxtkj.com as soon as possible. We will check whether the order can be stopped before dispatch. If it has already shipped, use the return process above.

When we confirm a cancellation before dispatch, we will initiate a refund to the original payment method within 2 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. This policy does not limit any rights or remedies available under applicable law.